Hi, I have just run PC Stitch 10 for the first time and initially was enjoying the experience. I was adding a new floss list, got 3/4 of the way through when the program shut down and had all kinds of errors. I sent all to support. I have tried uninstalling and reinstalling twice (as I write this I am trying for the third time to download - download takings approx 15 mins). But as I open each new install I keep getting error after error.