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delite163

42 Posts

Posted - 10/12/2006 :  13:40:19  Show Profile  Reply with Quote
Hi Diane,
When I first opened pro the popup said that it was time to check for updates. Then it said that there was an update available. Now please keep in mind that I keep all of my software up to date. So I downloaded the update thinking that Mark had the update earlier than promised. Then I went about my business and started a pattern. Now previously to this update the image files were large but I was able to resize and they looked great. I just checked to see what update it was and it was version 8.02.004. So yes it was an old update and I don't know why that happened but it changed some of my settings. Any ideas on what happened?
Susan
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Dragonlair

USA
2916 Posts

Posted - 10/12/2006 :  15:43:23  Show Profile  Reply with Quote
I have NO idea, Susan.

I turn off auto-updates on any and all software that I can. I check myself manually (through the software's "check for update" procedure).

I have never liked the idea of the software checking "behind my back". I'm a trained programmer and I don't like the software taking the control. I want to be the one in control.

As long as you are consistent, you don't lose out.

I don't let my anti-virus check for new definitions on it's own, either! I know - the "experts" will tell me I'm wrong but I'm not going to change.

Diane
There is no such thing as a stupid question
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delite163

42 Posts

Posted - 10/12/2006 :  21:24:58  Show Profile  Reply with Quote
Hi Diane,
Yup I don't like the auto check either. I guess that I didn't think of shuting it off in pro. That's a first to have it pop up and check like that. I normally do the checking manually so everything is up to date and I know for sure that the software was up to date.

I'm not a programer but a webmistress so I usually keep all of my software under my control. I really like this software but there are bugs that really bug me such as the very slowness of the program. I'm hoping that the next update will try to address this problem.
Susan
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Renee

USA
59 Posts

Posted - 10/20/2006 :  18:16:07  Show Profile  Reply with Quote
just wanted to update and let the ones of us that are having these probs know that Mark has asked for everyone to email him about. Check out the post "Beta?" for his addy.
I've sent him my info so hopefully this memory/resource will get fixed....


Toodles
Renee'
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Renee

USA
59 Posts

Posted - 11/03/2006 :  06:49:21  Show Profile  Reply with Quote
quote:
Originally posted by mcmillc

I was speaking to a girl in the office and she indicated that currently they are concentrating on developing a view for PCStitch Pro and that upgrades to PCStitch Pro are on hold unless a major issue comes up. She did not know when the viewer would be ready for release and when upgrades would be forthcoming.



So does this mean that those of us with problems are out of luck until they get the 'view' done??? Man, this is really getting old for me!!! I am so dissapointed with PCStitch Pro!!!
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delite163

42 Posts

Posted - 11/07/2006 :  18:53:19  Show Profile  Reply with Quote
Hi everyone,
I am giving a update on the memory problems I was having with pro. The software actually doesn't have a memory leak. I started having problems with the program using up all the virtual memory a couple of updates back.

After a couple of weeks trying to figure out why I kept having so much trouble with pro using so much memory. I finally gave up and decided just to convert all of my pro patterns to pcstitch7 files. The updating was going very slow until this pattern I went to convert and the software told me that this was a file from an older version of pro and in order for the file to be opened or work right it needed to be upgraded. I clicked ok and the file upgraded to the version I have now. Since that happened pc stitch pro is working great. No problems with the memory. No delay in the buttons or photo to cross stitch pattern process. Just that one old file caused so much havoc.

Thanks Mark for all of your help in this process...This is one that just couldn't be duplicated on your computer.
delite163
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Renee

USA
59 Posts

Posted - 12/08/2006 :  03:25:25  Show Profile  Reply with Quote
Well, I have decided to give up on M&R, PCStitch and Patternsonline. I have had nothing but problems and everyone 'offers' to help but then nothing ever gets done. I am so dissapointed. I have been such a loyal customer that its really hard to give up but since no one ever has gotten back with me what else is there for me to do????
I will not be recomending this program/company to anyone and will do my best to caution everyone that I know to think twice before they waste their money as I feel like my money has been wasted!!!!!!



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delite163

42 Posts

Posted - 12/12/2006 :  03:55:38  Show Profile  Reply with Quote
Hi again,
I havn't posted for a while because I have been very busy. But I really echo Renee's post about nothing being done. There was a big splash in Nov. then completely nothing. Where's the update that supposed to fix everything including the pattern viewer? Two months later the big problems still exist.
delite163
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Renee

USA
59 Posts

Posted - 12/12/2006 :  08:28:47  Show Profile  Reply with Quote
Hello All-
just wanted to update my earlier post and say that I was contacted by Mark and I'm not giving up just yet...
THANKS MARK

Hugs,
Renee'
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SweetPeaTNT

USA
8 Posts

Posted - 01/04/2007 :  06:19:35  Show Profile  Reply with Quote
If you are having any problems with using too much resources? Click on <start> in the lower left corner. Click on <Settings> Click on <Task Bar and Start Menu> Click on <Clear> for Windows XP> Click on <Start> Click on <Settings> Click on Task Bar and Start Menu> Click on <Star Menu> Click on <Customize> Click on <Clear> When the waiting clears click on the white X in the red square in the upper right corner to speed the clearing time. Click on the white X in the red square again to close the final window.

After following the above procedure, Click on <Start> Click on <Programs> and you should not have anything showing below the line, You should see the word (Empty) in light gray. You have successfully cleared the past files that you have recently opened. This clears the resources and you can continue. This also applies anytime you get the message that you are running short on resources. Try to make it a habit to clear it out before and after working with a scanner too, because it will allow approximately 10 files in that list and then it will freeze. Before you start up any programs e.g., PC Stitch or any photo programs automatically clear out the resources. You can easily see if it needs to be cleared before it freezes by Clicking on <Start> Click on <Programs> If you see a list of more than 5 files under the line,follow the above procedure. It will save you a lot of frustration and time while working any of these type of programs.
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delite163

42 Posts

Posted - 01/06/2007 :  22:21:07  Show Profile  Reply with Quote
Hey SweetPeaTNT,
Thanks for the tip...I'll give it a try and see what happens
Delite163
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Dragonlair

USA
2916 Posts

Posted - 01/10/2007 :  08:03:04  Show Profile  Reply with Quote
I don't know about XP but for ME, there is a much simpler way of doing it.

First check how many "documents" are showing by clicking on Start, mouse down to Documents and pull the mouse to the right slightly. If the list seems long, continue with these steps.

1) Right-click on the task bar at the bottom of the screen (any blank area)
2) Select (left-Click) on Properties
3) There are two tabs at the top, left click on Advanced
4) The next page has an option: To remove records of recently accessed documents, programs and Web sites, click Clear. Click on the Clear button.

That's all there is to it. Now if you do the check step (top of post), the list of documents will show a gray Empty.

I don't have the resource problem with PCStitch but the memory on my machine is very tight. This trick does seem to help.

Diane
There is no such thing as a stupid question
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delite163

42 Posts

Posted - 01/11/2007 :  17:11:08  Show Profile  Reply with Quote
Hi SweetPeaTNT
I tried your suggestion and it worked to a certain degree but still not able to print a pattern or print to pdf. I can't even create a pattern larger than 8.5 x 11 inches.

My solution was to get different software. That really works. I will still be waiting to see if something gets done but it's really been a long time now.
Thanks so much,
delite163
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Dragonlair

USA
2916 Posts

Posted - 01/11/2007 :  20:45:29  Show Profile  Reply with Quote
If you have Microsoft Excel, Word or Office, it may also help to delete the history there!

Diane
There is no such thing as a stupid question
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Mark

USA
414 Posts

Posted - 02/07/2007 :  10:53:54  Show Profile  Reply with Quote
I have a new version of PCStitch Pro that has had a lot of the internals rewritten to try to resolve some of the resource issues that we have had on some older PC's. If anyone would like to try it out and let me know if it is better, please let me know via email at mmiller@pcstitch.com.

THIS IS STILL TEST SOFTWARE!! If you are using the Pro now and NOT having problems, I would suggest thay you stick with what you have until we know for sure that it is better than the old version.

With that warning, I would still love to get as much feedback as possible.

Thanks.

Mark Miller
M&R Technologies
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