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 PC Stitch 11 - Can't import images		  New Topic  Reply to Topic
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AngelinaF

Ireland
3 Posts
Posted - 09/22/2024 :  12:35:56  Show Profile  Reply with Quote
Has anyone run into this issue before?

I can't import images onto PC Stitch anymore without the programme freezing entirely. I've tried with multiple image types, uninstalling and reinstalling the programme, and no luck.

It was working up until yesterday night for me so I'm not sure what's gone wrong...

Dragonlair

USA
2865 Posts
Posted - 09/22/2024 :  15:07:35  Show Profile  Reply with Quote
I would first suggest a reboot of your PC. Was there any update since you last tried to import?

Diane
There is no such thing as a stupid question
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AngelinaF

Ireland
3 Posts
Posted - 09/22/2024 :  18:34:53  Show Profile  Reply with Quote
Tried that! I've even moved over to windows 11 from 10 and no dice #129394;
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Dragonlair

USA
2865 Posts
Posted - 09/22/2024 :  20:11:49  Show Profile  Reply with Quote
Is this the same image you tried before or a new one? Have you tried the SAME file that worked before?

As for Win 10 vs Win 11 - PCStitch 11 is not automatically set for Win 11. It's from before Win 11 came out and is guaranteed to work with Win 10.

If you can't get it to work at all, you should probably contact Mark at mmiller@pcstitch.com

He's the only one who can address this issue.

Diane
There is no such thing as a stupid question
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AngelinaF

Ireland
3 Posts
Posted - 09/23/2024 :  13:12:04  Show Profile  Reply with Quote
I've tried with all types of images including previously working ones and no luck. Any image I try to import freezes the programme.

I moved to Windows 11 as it wouldn't work on Windows 10. I'll try to reverse that but not ideal.

I've sent Mark a message and hopefully hear back soon!
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mcmiisa

Finland
1 Posts
Posted - 11/26/2024 :  03:08:00  Show Profile  Reply with Quote
I came here for the same or similar problem, but got it sorted before my forum registration came through.

I had previously used that laptop with an external screen and the pop-up window was apparently opening invisibly on the other screen that was no longer attached. There seemed to be no way to access the pop-up on the laptop screen itself (tried shift + right-click on the PC Stitch taskbar icon and a few other tricks) until I connected another screen again and then could move that window back to the main laptop screen.

Others might not have the same issue, but thought I would add it just in case.
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