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Anniebeez
USA
8 Posts |
 Posted - 05/09/2018 : 16:47:39
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hovers over them. I cant figure out how to fix this.
tia,
Annie |
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Dragonlair
USA
2888 Posts |
Posted - 05/09/2018 : 17:24:13
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The first thing I would try is to save your work, close down PCStitch and re-open it. See if that helps.
Diane
There is no such thing as a stupid question
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Anniebeez
USA
8 Posts |
Posted - 05/25/2018 : 13:02:08
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| Yes I tried that , it didnt work. |
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Dragonlair
USA
2888 Posts |
Posted - 05/25/2018 : 15:10:46
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Did you try a reboot? Alternatively, you can uninstall/reinstall - your unlock code should not need to be redone.
Diane
There is no such thing as a stupid question
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Anniebeez
USA
8 Posts |
Posted - 05/31/2018 : 10:03:34
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| Im not sure how to do that, since I dont have the CD. Im afraid if i uninstall i will never get it back!? |
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Dragonlair
USA
2888 Posts |
Posted - 05/31/2018 : 12:46:01
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Your current version should be able to be downloaded from the site. If it was originally from a CD, then you may not have the unlock code visible. If it was from a download originally, re-downloading and re-installing should not affect your unlock code.
Installing from a download when the original was from CD is an issue i don't know. I suggest you contact Mark at mmiller@pcstitch.com on that issue.
Diane
There is no such thing as a stupid question
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Anniebeez
USA
8 Posts |
Posted - 05/31/2018 : 14:59:49
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ok i think i can figure that out. I never did own a CD. If i uninstall will i lose all of my work?
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Dragonlair
USA
2888 Posts |
Posted - 05/31/2018 : 15:06:34
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NO! Your patterns are separate data files. You can put them on a flash drive or the cloud and open them on ANY installation of that level of PCStitch or later.
Diane
There is no such thing as a stupid question
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Anniebeez
USA
8 Posts |
Posted - 05/31/2018 : 15:37:22
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ok i understand.Thank you SO much for your help! |
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Anniebeez
USA
8 Posts |
Posted - 05/31/2018 : 15:56:13
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i uninstalled
and reinstalled and the problem is not fixed. |
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Dragonlair
USA
2888 Posts |
Posted - 05/31/2018 : 17:29:53
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Where are you looking for that color information? If it's where the mouse cursor is, you won't see it. It's on the bottom - same place you see it when you hover over the floss palette.
Diane
There is no such thing as a stupid question
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Anniebeez
USA
8 Posts |
Posted - 05/31/2018 : 20:38:49
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| it used to identify the colors at the bottom when i hovered over the pallete. but now it doesnt.. it does still work on the side. |
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Dragonlair
USA
2888 Posts |
Posted - 05/31/2018 : 22:09:18
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I suggest you contact Mark at the email address I posted before and give him as much info about the issue as possible. That includes the version of Windows, the version of PCStitch, a complete description of the issue and any other pertinent info.
He's the developer - I'm just a volunteer user (used for 14 years now) and I can't help any farther.
Good Luck,
Diane
There is no such thing as a stupid question
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Anniebeez
USA
8 Posts |
Posted - 06/01/2018 : 07:30:01
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| Will do, thank you for your help.Annie |
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Topic |
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stitch color names no longer show when cursor hove
