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 Popup windows opening off screen
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YarnOverHookAndFiber

USA
2 Posts

Posted - 03/04/2018 :  00:51:06  Show Profile  Reply with Quote
I have a dual monitor setup on the computer I use PCStitch 11 on. Recently, the underlay, import, export, and various other popup screens have been popping up off screen out of the bounds of either monitor. I cannot see the window that pops up to close or select the options I opened the window for in the first place. This is frustrating because not only do I not have the ability to use these features, but I don't always save before I use the feature.

The one time I was able to see the screen was when I went into my screen resolution area and move where one of the displays are placed to waaaay lower than the screen is in reality. I was able to move the window to where it should be and closed it, but that only worked one time. It seems they keep popping up lower and lower on my display. Please let the developers know this is an issue and please advise any suggestions to reset where the screens appear. Thank you.

Edited by - YarnOverHookAndFiber on 03/04/2018 00:54:04

Dragonlair

USA
2889 Posts

Posted - 03/04/2018 :  07:37:40  Show Profile  Reply with Quote
I have never heard of this issue. But, I do not have a dual monitor. First - what operating system are you using?

I suggest you send an email to mark at mmiller@pcstitch.com and explain to him in as much detail as you can about the issue. That's the closest you can get to "developer" in this case and the more direct, the better.


Diane
There is no such thing as a stupid question
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