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 Importing colors (*Resolved*)
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pkguist

USA
53 Posts

Posted - 11/06/2008 :  12:16:45  Show Profile  Reply with Quote
I've imported before in regular PCStitch and know to reduce the colors before importing. Here's my problem. In Pro, I selected my pic, liked how it looked in 10 colors and changed it to 10 colors, but when I imported, it went back to 50 colors. What did I do wrong? I still wish for a pdf user manual because the Help hasn't be much help. And I like to have a book on hand.
Thanx again

Dragonlair

USA
2916 Posts

Posted - 11/06/2008 :  15:23:02  Show Profile  Reply with Quote
I recommend you contact Mark or Troy about this. I tried it and even though I specified a maximum of 10 for a simple shaded blue on white design, it gave me 114 colors!

Diane
There is no such thing as a stupid question
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TroyRiegle

USA
49 Posts

Posted - 11/07/2008 :  22:53:46  Show Profile  Reply with Quote
Hello,

Yep, that was a problem... It was mine actually. I had another customer report this problem and we have resolved it in the 9.0.7 maintenance release... If you already have the software installed, just to the "Check for Updates" and the update will download and install automatically for you.

If you are downloading it now for the first time, the problem will already be resolved for you...

Thanks for pointing it out! Sorry for the problem...

Troy Riegle
M&R Technologies, Inc.
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Dragonlair

USA
2916 Posts

Posted - 11/08/2008 :  08:00:55  Show Profile  Reply with Quote
I missed a few! I was at .004. It did fix that problem. My 10 stayed at 10.

Now - what happened to the skins? They've changed. The Vista one changed dramatically.

Diane
There is no such thing as a stupid question
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Terry

USA
41 Posts

Posted - 11/17/2008 :  22:48:15  Show Profile  Reply with Quote
I was having the same problem with importing into Pro 9 and knew I could get help here. I did an update (now at .009) and problem fixed. Thanks to you all.
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