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Gerda

Iceland
15 Posts

Posted - 05/28/2007 :  17:28:10  Show Profile  Reply with Quote
Hi

I was updating PCS Pro and after the update I get this message and the program closes.....I really want this fixed.

http://img504.imageshack.us/img504/606/errorzt5.jpg

Dragonlair

USA
2916 Posts

Posted - 05/28/2007 :  22:26:18  Show Profile  Reply with Quote
Gerda,

Please check your entire PC for viruses and worms. You are being re-directed and not getting the update you need. The only solution is to clean your system so you can download. You should NEVER see anything like that.

Good Luck!

Diane
There is no such thing as a stupid question
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Mark

USA
414 Posts

Posted - 05/29/2007 :  09:10:33  Show Profile  Reply with Quote
I would suggest uninstalling PCStitch Pro and reinstalling from the download on the web site (not the CD). If that doesn't work, contact me via email at mmiller@pcstitch.com and I will help you get it working again.

Mark Miller
M&R Technologies
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Gerda

Iceland
15 Posts

Posted - 05/29/2007 :  16:43:11  Show Profile  Reply with Quote
Diane, thanks for the suggestion, I am very well protected and my computer is scaned twice a day, it's clean.

Mark, I don't have any CD, I bought the Pro version when it first came out on a special price and didn't get any cd.....

I am uninstalling it now, will be emailing you for a new activation code.

Thanks :)

Gerda
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Gerda

Iceland
15 Posts

Posted - 05/29/2007 :  18:27:37  Show Profile  Reply with Quote
I have reinstalled the program and it's working like it should, thanks for your help :)

I have another question though, if I want to set the program up on another computer I have, can I use the same key ?

Thanks
Gerda
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Mark

USA
414 Posts

Posted - 06/01/2007 :  09:55:32  Show Profile  Reply with Quote
If the other PC is also yours, you can contact sales@pcstitch.com and they will reset your unlock code to be used another time.

Mark Miller
M&R Technologies
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